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Month: October 2020

Essential Dialogue Part 3 – Slots Manager Versus Slots Shift Manager

Essential Dialogue Part 3 – Slots Manager Versus Slots Shift Manager

Essential dialogue and dealing with difficult conversations are critical if you want your operation to remain focused, competitive and productive, and here’s why you can’t achieve success without them: (As published by Infinity Gaming Magazine October 2020) In part two of Essential Dialogue we concentrated on conversations with the marketing manager. In part three I would like us to take our essential dialogue exchange directly to the casino floor level and hold a manager to subordinate conversation with our distinguished…

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Essential Dialogue Part 2 – Slots Manager v’s Marketing Manager

Essential Dialogue Part 2 – Slots Manager v’s Marketing Manager

Essential dialogue and dealing with difficult conversations are critical if you want your operation to remain focused, competitive and productive, and here’s why you can’t achieve success without them: (Published by Infinity Gaming Magazine September 2020) In part one of Essential Dialogue we concentrated on conversations with the GM, but with casinos operators all over the planet still facing a lot of uncertainty, essential dialogue is going to be necessary on every organizational level if casinos want to successfully adapt,…

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